Steps To Achieve Quality Management System

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• Top Management must take a firm decision to implement Quality Management System based on ISO 9001:2008 standard.
• Top Management must allocate proper resources to implement the above decision.


• Human Resources (Management Representative {ISO coordinator} & Core Team to “prepare, implement, maintain & improve” the Quality System).
• Time (minimum two to three hours per day (of core team) for initial three months till achieving ISO Certification & afterwards at-least one to two hours per week (like every Saturday - of core team).
• Financial Resources. (Fees / charges for Trainings, documentation / consultancy (if outsourced) & ISO Certification / audit charges.


• Form a core team comprising minimum two employees (one senior & one junior) from each department and appoint one member of core team as a Management Representative (MR – ISO coordinator) to co-ordinate all ISO 9000 related activities. (Which is mandatory as per ISO standard)


• Establish a Training Plan.


• Awareness Training for all employees (as it is a team work and all employees are part of Quality Management System).
• Documentation training for core team &
• Internal Auditors training, to at-least three to four members of core team.


• Implement training plan / Conduct in-house (within your company) training seminars OR send your employees to attend open house training seminars (outside your company which are open to all) for above mentioned training seminars.


• Awareness Training for all employees &
• Documentation training for core team.
• Review the Existing Business Systems in your organisation in comparison with ISO 9001 requirements. (Gap analysis exercise)
• Formulate Quality Policy [Guiding document] and Quality Objectives [functional / departmental targets / goals
• Formulate Six Mandatory Quality Procedures required by ISO 9001:2008 standard
• Procedure on Control of Documents, Records, Internal Audit, Non Conforming Product, Corrective action and Preventive action.


• Formulate other Quality Procedures (QP), process flow charts (QFC), departmental work instructions (WI) & other documents [i. e. forms / formats & etc. (QR, FM, FILE, REG., etc.)] required to conduct the company operations and complete the “Quality Manual”.


• Implement the Newly established “Quality Management System” from a planned / fixed date.
• Arrange for “Internal Quality Auditors Training” , Internal Audit and Management Review Meeting.